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Vision And Mission

Vision And Mission

Our Vision

The home of hospitality and icon of protocol.

Our Mission

To manage and organize local and international protocols for the Ruling Family, VIPs, official visitors, in accordance with the highest international standards.

Our Values

In our quest towards our strategic vision, and in order to achieve our mission at all levels, we shall always be guided by our shared values:

01
Respect for the UAE’s tradition

We utilize and optimize our resources and capacities for the service of His Highness the Vice President and Prime Minister of UAE and Ruler of Dubai, the Crown Prince of Dubai Deputy Prime Minister and Minister of Defense, the Deputy Ruler of Dubai, and Members of the Ruling Family.

02
Service Excellence

Strive for the highest standards of service in every interaction, ensuring attention to detail and flawless execution.

03
Integrity and Transparency

Act with honesty, uphold ethical standards, and maintain transparency in all interactions and communications.

04
Cultural Sensitivity and Inclusivity

Promote inclusivity and respect for diversity, ensuring that all international cultures are treated with equal importance and respect.

05
Collaboration

Work collaboratively within the organization, across government departments, and with international partners to achieve common objectives.

06
Adaptability and Agility

Respond effectively to changing circumstances and new challenges by exploring innovative approaches that enhance the overall protocol experience.